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Concierge

   

Concierge staff is responsible for front-end customer service at the main
lobby of the building and is usually the first point of interaction with persons entering the property. Residents, visitors, contractors and property staff will always be greeted in a kind and professional manner. 

Our concierge staff is responsible for answering calls, announcing all visitors and contractors visiting the building, receiving and delivering packages, assisting with move ins/outs and at times perform administrative duties in support of the management staff. Our concierge staff are also trained on fire and emergency procedures.

Customer service training is provided to enhance customer satisfaction. 
We strive to meet and exceed our customer's expectations. 

 

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