Security Services

Safety first.

As the leading security service firm in GTA, our diverse portfolio of services accompanied by just as variegated clientele makes us the best and only choice for the protection of your assets, possessions and people.

Mobile Patrols

Our mobile unit consists of dedicated individuals who are ready to deal with security challenges with professionalism and speed. As a means of applying the most suitable security response to our customers’ needs, our guards are well equipped to deal with trespassing issues, loitering, prohibited activities, vandalism, break-N-enter, fire alarms and more.

All our mobile drivers are required to provide driving abstracts bi-annually to ensure road rules are being obeyed. As per Ministry standards, the mobile guards will arrive in marked vehicles.

24-Hour Dispatch Service

Our dispatchers are quite adept at multitasking and have vast knowledge of geographical areas. They are dependable and capable of dealing with high stress situations.  They are organized and capable of directing our security resources as deemed necessary by a given occurrence.

With a combination of security protocols in place according to common practice and our own experience, we are capable of handling all kinds of emergencies and security situations.

Static Guard Service

When signs of vandalism, fire or people disorder are noticed, our guards will take appropriate action and report such incidents to management staff and/or emergency agencies as is deemed necessary.

Guards do not leave their assigned posts to assist in an off-site event without first assigning another responsible individual to the location. All guards are licensed as per Ministry Standards and have an overall knowledge of the policies and procedures developed to protect your premises.

Event Security

An important component of planning an event is to ensure the execution goes without a hitch and everyone has a pleasant experience. Gemstar Security Services has been a part of a number of events over the years – ranging from personal, corporate, community and recreational events. Regardless of the nature of the event, our security is always on high-alert at the venue and we ensure that nothing untoward or potentially dangerous affects the event’s proceedings.

What distinguishes our event security services from our competitors is our security guards. Our security guards are courteous, cordial and helpful making the attendants feel comfortable around them instead of getting nervous around them.

Alarm Response

With our 24-hour alarm response, you can be assured that we keep an eye on your security situation all the time so you don’t have to. Vigilance and the speed of responsiveness are the most important factors contributing to the success of an alarm response team. Our teams are trained to always practice these qualities. In addition to addressing serious situations within short notice, our teams also keep an eye for false alarms so the relevant responders only get alerted to real situations.

Concierge Services

In most cases, the concierge is the first point-of-contact, barring security guards, of course. We understand the need for making a good first impression – that sets the tone for the rest of the interaction. With this in mind, we offer trained concierge personnel with the right training, attitude, demeanor and appearance to add value to your business. Residents, visitors, contractors and property staff are all greeted with a smile.

Our concierge staff is responsible for answering calls, announcing all visitors and contractors visiting the building, receiving and delivering packages, assisting with move in/out and, at times, performing administrative duties in support of management staff. Our concierge staff are also trained on fire and emergency procedures.

Parking Enforcement

As parking spots are increasingly becoming popular sites for theft, robbery and assault, the need to survey and patrol these sites is on the rise as well. At Gemstar Security Services, we tailor our parking enforcement solution to cater to your needs. We ensure that the private property policies are being adhered to with a combination of the round-the-clock guard on duty, patrolling and CCTV surveillance.

Additionally, our parking enforcement guards are trained to monitor parking violations and issue relevant tickets as well as practice conflict mediation and tension de-escalation.

Video Surveillance Systems

A unique proposition we are able to provide that other security services might not be able to deliver is that in addition to round-the-clock video surveillance services, we also provide surveillance equipment as well. In conjunction with our sister firm, Gems Security Systems, we are in the unique position to deliver and install as well as monitor a complete surveillance package.

Instead of employing static security guards on site, this video surveillance system allows you and us to monitor your site remotely, at a fraction of the cost.

FAQs

Do you hire licensed guards only?

Yes. We hire licensed security guards at competitive industry remuneration.

Do you provide staff supervision?

Yes.  Our mobile supervisors are always available to monitor and assist our field staff.

Are your security guards required to always be in uniform?

Yes.  When on guard assignment, Gemstar required their staff be in full uniform.

Do you welcome suggestions/recommendations from the field staff?

Yes.  We consider any feedback an important ingredient of operation.

Are you an equal opportunity employer?

Yes.  We believe that equal opportunity employment is what makes us an effective employer.

Areas We Serve

Ajax, Peel, Halton, Caledon, Milton, Halton Hills, Burlington, Oakville, Toronto, Markham, King, Vaughan, Brampton, Mississauga, Newmarket, Aurora, Richmond Hill, York, Pickering,  Oshawa, Whitby,  Caledon, Halton, Guelph, Waterloo.

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Gemstar Security Services

Head Office

29-4000 Steeles Ave. West,
Vaughan, Ontario L4L 4V9

Call us

(905) 850-8517

Toll Free Number: 1-866-850-8517

Fax

(905) 850-8513

For Systems and Installation Services visit Gems Security Systems for details and assistance. Click here